- Personal information is information about you that is personally identifiable like your name, email address or phone number.
- Non-identifiable information is information that our system records in order to use our services. It is not possible to identify you using this data. This data may include the page you are browsing, the OS you are using and the browser you are using.
2.1 VCLOUD SERVICES SDN BHD will us the Personal Data you provide to create an Account and to use our services.
2.2 VCLOUD SERVICES SDN BHD will use this information for the following purposes: product updates and improvements, service provision, billing, authentication and contact.
2.3 VCLOUD SERVICES SDN BHD does not sell, trade, rent or distribute your personal data to third parties except for specific situations where we will highlight exactly what data we are sharing.
2.4 VCLOUD SERVICES SDN BHD may disclose your Personal Data where it complies with a court order or other legal process or request by law enforcement authorities or to defend itself against any legal claims.
3. App and Web Tracking
3.2 Cookies are required to use VCLOUD SERVICES SDN BHD’s service.
3.3 The website located at the address http://mycloudsapp.com.my and http://www.v-clouds.net, including any of their sub-domains or sections is operated by VCLOUD SERVICES SDN BHD are uses a ‘session cookie’ that only exists until you finish your browser session, these cookies are used to store your data as you move through your browser session but are never accessed by anyone else.
3.4 For each visitor to our Web Page, our Web server automatically recognizes computer hostname and ip address.
3.5 We collect the domain name and e-mail address (where possible) of visitor to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.
4. Storage & Security
4.1 VCLOUD SERVICES SDN BHD’s service is provided by using the hosting services of InterServer, Inc.
4.2 Your account information is password-protected.
4.3 The security of all data is very important. VCLOUD SERVICES SDN BHD implements the following measures: protection of servers by firewalls, SSL connections and encryption of sensitive data. This list is not exhaustive.
5.1 Where appropriate we may send you communications relating to the services, such as product updates and improvements and service provision.
5.2 Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
6. Responsibility & Liability
6.1 VCLOUD SERVICES SDN BHD’s service may contain hyperlinks to other website, other 3rd party providers or services or advertisers. VCLOUD SERVICES SDN BHD has no control over the content, websites or services of these 3rd parties. This Privacy statement only applies to Personal Data that has been gathered through VCLOUD SERVICES SDN BHD’s services.
7. Data Removal
7.1 You may request removal of your data at any time by emailing support. However core functions of the service, and user experience may be compromised with the removal of any data stored within the services.
8. Restriction and Termination of Use
8.1 VCLOUD SERVICES SDN BHD may block, restrict, disable, suspend or terminate your access to all or part of the Site and/or VCLOUD SERVICES SDN BHD Content at any time in VCLOUD SERVICES SDN BHD’s discretion, without prior notice or liability to you. Any conduct by you that, in VCLOUD SERVICES SDN BHD’s sole discretion, restricts or inhibits any other person or entity from using or enjoying the Site is strictly prohibited and may result in the termination of your access to the Site without further notice.
9. Changes to this Policy
9.1 This policy may be updated at any time, for any reason.